Accessibility and Inclusivity Statement
Accessibility
We are committed to inclusivity and providing accessibility where at all possible for all our guests and staff.
- We provide accessible-friendly parking bays in optimal locations within our car parks.
- Our hotel receptions, bars, lounges, restaurants are situated on the ground floor and are fully accessible, and wheelchair friendly via the rear enterance of the hotel if required.
- We have 2 Ground Floor Bedrooms. Due to the old nature and layout of the building we do not have access to a lift. Our accessible rooms are all ground floor at the front of the building. Our accessible rooms are fitted with walk in showers and rails, although please note these are not suitable for wheelchair users.
Additional accessibility features;
- Ground-floor accessible toilets near hotel reception, equipped with rails.
- Request/check at checkin to highlight any assistance required in case of emergency/fire drill/alarms
- Assistance dogs are welcome in all our hotels.
- Restaurant menus include standard dietary accommodations such as gluten-free, dairy-free, lactose-free, nut-free, vegetarian, and vegan options. Additional dietary needs can be arranged in advance.
Inclusivity
Our Promise to Guests & Visitors
- We are dedicated to meeting the needs of all guests and visitors. Upon booking and arrival, we establish specific requirements to ensure a comfortable stay. Our team offers assistance with luggage and personally escorts guests to their rooms.
- We provide quieter dining areas upon request for guests who prefer less noisy environments.
- Our staff undergo regular training to enhance service for all guests and visitors.
Our People
- At the Beacon Country House Hotel we are committed to fostering Equality, Diversity, and Inclusion within our workforce.
- We strive for a team that reflects the diversity of our society and customers, ensuring every employee feels valued and respected.
- We provide learning and development opportunities to help our teams reach their full potential.
- We continuously work to create an inclusive and welcoming environment for all.
Our Commitments
We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). We are also committed to providing equitable treatment to all those we deal with as an organisation, including customers and suppliers.
About this Policy
The purpose of this policy is to set out our approach to diversity, equity and inclusion. Our aim is to encourage and support diversity, equity and inclusion and actively promote a culture that values difference and eliminates discrimination in our hotels. It applies to all aspects of employment with us, including recruitment, pay, benefits and conditions, flexible working and leave, training, appraisals, promotion, conduct at work, disciplinary and grievance procedures, and termination of employment
We will take all reasonable steps to:
- promote awareness to all staff and all managers on all aspects of equality and diversity in the workplace.
- apply the principles of equity to all staff and all job applicants so that there is equality of opportunity. Our aim is that no individual is denied employment opportunities for reasons unrelated to ability.
- establish programmes and processes that ensure a diversity of candidates at all career stages beginning with recruitment, including the development and promotion of talent through to the appointment of senior leadership.
- implement all internal policies and procedures (on a fair and impartial basis).
- create an inclusive working environment that is sensitive to the needs of staff of differing cultures, religions and beliefs. For example, in connection with festivals, religious observance and dress.
- make reasonable adjustments to enable employees with disabilities to function effectively and to their full potential.
- ensure that all work environments are free from all forms of discrimination, harassment, intimidation or bullying.
- monitor how this policy is working in practice.
